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Last updated at November 11th, 2020Log in with Salesforce; Log in with Microsoft; Log in with Google; Log in with NetSuite
Status : OnlineOur customers, breweries and restaurants, were hit point blank by COVID-19. ChurnZero has always been one of our most important tools, but now more than ever, it has proven essential to identify the most affected, effectively service those who need us, and provide workflow automation to support our over-extended customer success team.
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Status : OnlineCommand Center Find everything you need to manage your to-dos and customers in a single, comprehensive view. The Command Center is the first thing you see when you open the ChurnZero app, and it’s the perfect place to start your day as a Customer Success Manager. In the Command Center, you have a comprehensive view […]
Status : OnlineExperience ChurnZero in action. Fill out the form and a representative will reach out to schedule a one on one demo. See how ChurnZero can scale your customer success team, decrease customer churn, and increase product adoption.
Status : OnlineChurn Combat Tips. Listen carefully to what the customer has to say about the issue they are experiencing. Once you have listened, immediately empathize with their position to let them know you have heard their problem and are going to work with them to resolve the issue. Be sure to ask lots of follow-up questions to help identify the full scope of the problem so you can better troubleshoot.
Status : OnlineChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.
Status : Onlinefor the Fighting Churn blog of inspiration, ideas and news on customer success, churn, renewal and other stuff. This is a a guest post by Ellie Peterson, Customer Concierge at Delighted . As you stand up your Net Promoter Score ® (NPS) program and responses start flowing in, it can be exciting to read the feedback and calculate your NPS score .
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